Last updated: January 15, 2026
Welcome to Videway, an AI video creation marketplace operated by Nebulox OÜ ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Videway platform, including our website, services, and applications (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
Company: Nebulox OÜ
VAT Number: EE102865253
Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5, 11415
Country: Estonia
Contact: support@videway.com
Videway is an AI video creation marketplace that connects clients seeking video content with skilled artists ("Freelancers" or "Creators") who specialize in AI-powered video production. Our platform facilitates:
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Service.
Clients may place orders for video content through our order configurator. By placing an order, you agree to pay the quoted price and provide necessary materials and information for project completion.
You are responsible for providing all necessary materials (logos, footage, scripts, etc.) in a timely manner. Delays in providing materials may affect delivery timelines.
Orders include one revision round by default. Additional revision rounds may be purchased. Revision requests must be clear and specific. Revision rounds are part of the order price and are not refundable if left unused. On standard single-artist orders, the net value (after platform commission) of any unused paid revision round is credited to the assigned artist upon order completion as an efficiency bonus, paid once. Squad (multi-artist) orders are excluded from this efficiency bonus, as their compensation is split across the participating creators.
Upon delivery, clients have 48 hours to review and either approve the work or request revisions. If no action is taken within this period, the order will auto-complete.
Artists must apply and be approved before accepting orders. We reserve the right to accept or reject applications at our discretion.
Orders are assigned through a lottery system based on artist points, experience, and current workload. Artists may apply to available orders during the application window.
Artists are independent contractors, not employees of Videway. Artists are responsible for their own equipment, software, and working conditions.
Clients retain ownership of materials they upload. By uploading content, clients grant us and assigned artists a license to use the materials for order fulfillment.
Upon successful payment and order completion, clients receive full ownership rights to the delivered video content. Artists may retain portfolio rights unless otherwise agreed.
The Videway platform, including its design, features, and content, is owned by Nebulox OÜ and protected by intellectual property laws.
Users agree not to:
Disputes between clients and artists will be reviewed by our support team. We reserve the right to make final decisions on refunds and disputes.
Filing a chargeback without first attempting to resolve the issue through our platform may result in account suspension.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIDEWAY AND NEBULOX OÜ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising from or related to the Service shall not exceed the amount paid by you to Videway in the twelve (12) months preceding the claim.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE THE QUALITY, ACCURACY, OR TIMELINESS OF WORK PERFORMED BY ARTISTS.
You agree to indemnify, defend, and hold harmless Videway, Nebulox OÜ, and our officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of third parties.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive.
These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Estonia.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Videway regarding the Service and supersede all prior agreements and understandings.
If you have questions about these Terms of Service, please contact us:
Email: support@videway.com
Company: Nebulox OÜ
Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5, 11415, Estonia